by Robin Nobles
For those of you with Web sites, you probably know what a "host" In other words, just like a physical business needs an address, Let's look at some common problems we often have with hosting --You can never find an actual person to talk to! They may have a --Hosting companies often think that the "lowest price" will --Many hosting companies don't provide any other functionality --Guess what? Technical support people often don't make the best In other words, weak customer service is a major problem with the I recently had the pleasure of being introduced to Combustion Here are some things that struck me as unbelievable. When the
is. It's a company that provides a location, or address, on the
Internet where your Web site resides.
so does a Web site. You can't have a Web site and just "stick it
up" on the Web. Unless you want to set up your own server, you
have to go through a hosting company who gives you that address,
including server space and bandwidth, that enables the search
engines and visitors to find your site.
companies:
24-hour customer service line open, but you can never get
through to a real person.
always get the sale, but they fail to realize that what people
really want is excellent customer service, servers that are up
almost 100% of the time, and a variety of services that come
with the hosting package.
other than Web site hosting. They don't provide a "control
panel" full of goodies such as PGP secure e-mail, shopping
carts, log analysis, database creation, etc.
"customer support" people. They may be technical gurus, but
their main interest lies in their high tech servers and other
functionality, rather than solving the simple problems of their
customers.
majority of hosting companies these days. Solution:
Hosting Company, and to say I was impressed is a vast
understatement.
phone rings, whoever answers the phone is required to stand up to
answer it and talk. After all, the sheer act of standing up
requires that they're alert and are listening to your problems
and concerns. And, you actually speak to a "real" person!
With Combustion, if you have a problem, they don't just "tell" Their prices are extremely reasonable -- much better than I had But the one thing that makes Combustion shine over most Web So, if you're in the market for a new Web site, or if you aren't If you want further proof as to the benefits of using Combustion, About the Author
Robin Nobles teaches 2-, 3-, and 5-day hands-on search engine
you how to solve it, they solve it for you! Also, their services
certainly aren't limited to "hosting." They can set you up with
an account to where you can access the Internet through local
access numbers no matter where you travel.
been paying previously. Plus, the "extras" I've received by going
with Combustion are amazing.
hosting companies is their devotion to providing good customer
service, and this is an area in which they truly excel.
pleased with your current host, consider Combustion Hosting. It
will be one of the smartest moves you could ever make for your
Web site. http://www.combustionhosting.com/moreinfo
read: this article.
marketing workshops thru http://www.searchengineworkshops.com in
locations across the globe as well as online courses at
http://www.onlinewebtraining.com/. Robin's partner, John
Alexander, recently published an e-book titled, “Wordtracker
Magic," at http://www.wordtracker-magic.com (which offers great
tips for helping you learn how to focus on your target audience.)